Online Bill Pay Photo Online Bill Pay

Online Bill Pay means taking care of business. And taking care of you.
Online Bill Pay is an additional service offered through Retail Online Banking. Adding this convenient option allows customers to securely and conveniently schedule almost any payment without the hassle of checks, envelopes or stamps.

With Online Bill Pay you can:

  • Pay your utilities, credit cards and other bills anytime, 24/7, from multiple accounts.
  • Make person-to-person payments.
  • Choose when you want the biller to receive your payment. Your money will remain in your bank account until that date.
  • Set up recurring payments to eliminate the hassle of paying monthly bills that stay the same.
  • Receive messages telling you when payments are due.
  • Use the Payment Center to make payments and view pending payments and bill reminders all on the same screen.
  • Enjoy the convenience of E-Bills. Have your bills delivered to you in the same place you pay them … online!

Central Bank is so confident payments sent through Bill Pay will arrive on time, this service comes with a payment guarantee. If a customer schedules their payment according to the terms and conditions of the service, and the payment arrives late, any late charges (up to $50) will be covered.

Hundreds of companies nationwide also allow customers to receive e-bills through Central Bank’s Online Bill Pay service. E-bills are just like the paper version but allow customers to be more environmentally friendly and keep all payment information in one place. Payments for e-bills can even be scheduled before the bill arrives.

Customers can add Online Bill Pay to their Retail Online Banking account by calling a Personal Banker or by sending a message through the Bank Mail in Online Banking stating they would like to be enrolled.

How can customers enroll for Online Bill Pay?

Customers must first notify the Bank they would like to be enrolled, which will activate the capability through Retail Online Banking. Once the service is available, customers can return to their Online Banking account, select the account they would like enrolled and then click the Online Bill Pay option at the top of the screen.

How can accounts be added or changed for Online Bill Pay?

Please contact a Personal Banker to add or remove Bill Pay accounts.

Where can a customer find the Online Bill Pay option?

Once enrolled, customers can access Online Bill Pay on the home screen of Retail Online Banking by selecting Advanced Bill Payment Options.

What is the difference between current statement, previous statement and recent transactions?

The current statement view is a listing of all transactions applicable to the current bank statement cycle. The previous statement view is a listing of all transactions for last month's bank statement. The recent transactions view is a list of transactions in the last three days.

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Brittny Brunning

Branch Manager I

Location: Storm Lake North Branch

Work Phone: (712) 732-1919

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Dustin Pohlman

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Work Phone: (712) 336-4100

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Work Phone: (712) 225-2546

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Work Phone: (515) 471-1168

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Stacy Meyer

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Work Phone: (712) 732-2190

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