No Checks, No Envelopes, No Stamps
Online Bill Pay is an additional service offered through Retail Online Banking. Adding this option allows customers to securely and conveniently schedule almost any payment without the hassle of checks, envelopes or stamps.
Central Bank is so confident payments sent through Bill Pay will arrive on time, this service comes with a payment guarantee. If a customer schedules their payment according to the terms and conditions of the service, and the payment arrives late, any late charges (up to $50) will be covered.
Hundreds of companies nationwide also allow customers to receive e-bills through Central Bank’s Online Bill Pay service. E-bills are just like the paper version but allow customers to be more environmentally friendly and keep all payment information in one place. Payments for e-bills can even be scheduled before the bill arrives.
Customers can add Online Bill Pay to their Retail Online Banking account by calling a Personal Banker or by sending a message through the Bank Mail in Online Banking stating they would like to be enrolled.
How to sign up:
Customers must first notify the Bank they would like to be enrolled, which will activate the capability through Retail Online Banking. Once this service is available, customers can return to their Online Banking account, select the account they would like to be enrolled and then click the Online Bill Pay option at the top of the screen.
Online Bill Pay FAQs
Q: How can customers enroll for Online Bill Pay?
A: Customers must first notify the Bank they would like to be enrolled, which will activate the capability through Retail Online Banking. Once the service is available, customers can return to their Online Banking account, select the account they would like enrolled and then click the Online Bill Pay option at the top of the screen.
Q: How can accounts be added or changed for Online Bill Pay?
A: Please contact a Personal Banker to add or remove Bill Pay accounts.
Q: Where can a customer find the Online Bill Pay option?
A: Once enrolled, customers can access Online Bill Pay on the home screen of Retail Online Banking by selecting Advanced Bill Payment Options.
