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At Central Bank, our goal is to answer your questions and serve your needs as quickly and efficiently as possible.

Routing Number

073903503

Contact Us

  • For Personal Banking inquiries, please call your local Central Bank office or email central@mycentral.bank
  • For Mortgage Servicing questions, please call (866) 422-6515 or email mortgageservicing@mycentral.bank
  • For Treasury Management Services or Business Online Banking support, call (515) 331-7210 or email tmsupport@mycentral.bank
  • Para obtener ayuda en espanol, llame al (712) 203-2122 para hablar con uno de nuestros banqueros.

Report Your Lost or Stolen Debit or Credit Card 

If your Central Bank Shazam®Chek Card, ATM or Credit Card has been lost or stolen, please report it immediately. If you are unable to contact the bank during normal business hours, please call:

  • Shazam®Chek and ATM Cards: (800) 383-8000
  • Visa® Credit Card: (866) 341-5195

Send a Secure Message

To send or receive documents securely, please use our Secure Portal Site. 

Submit a Request or Inquiry

 

If you are making a general inquiry, please email us at central@mycentral.bank or complete the contact form below. Please, do not use the form to send confidential information such as social security or account numbers.

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You are leaving the Central Bank website. We are not endorsing or guaranteeing the products, information or recommendations provided by the organizations linked to our website. We are not liable for any failure of products or services advertised on those sites. We are not responsible for the validity, collection, use or security of information by organizations that may be linked to our website. We encourage you to read the privacy policies of websites reached through the use of links from the Central Bank website.

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